Drive Business Growth

Add real-time, multilingual voice to your Gupshup agents

Embed Sarvam Samvaad to turn Gupshup conversational flows into voice-first agents across 11 Indian languages. Fast deployment, sub-500ms response, and enterprise integrations so your agents handle support, payments and sales calls across channels.

Paste customer message or call transcript (editable)

Click "Simulate Sarvam Samvaad" to run a quick demo. The agent will detect language, generate a reply and render simulated voice output.

Why this fits Gupshup

Extend Gupshup agents to voice channels with minimal infra changes.
11 Indian languages with accent-aware STT and controllable TTS voice tuning.
Enterprise-ready: VPC/private-cloud deployment and CRM/webhook integrations.

Common use cases for Gupshup

Cart recovery via proactive voice outreach.
Payment follow-ups with secure agent PIN flows.
Multilingual inbound support with cross-channel memory.

Integration (example)

Quick example: wire Sarvam Samvaad TTS & STT into a Gupshup webhook flow. (Example payloads — replace with your keys / endpoints.)

// Example: request a reply + TTS from Sarvam Samvaad
POST https://api.sarvam.example/v1/agents/respond
Content-Type: application/json
Authorization: Bearer <SARVAM_API_KEY>

{
  "channel":"voice",
  "conversation": {
    "customer_id":"g12345",
    "transcript":"Mera order 12345 abhi tak nahi aaya. Can you help?",
    "context": {"orderId":"12345"}
  },
  "response_options": {"lang":"hi-IN","tts_voice":"brand_female_v2","stream_audio":true}
}

// Sarvam returns: {reply_text, language, confidence, audio_url}
// Gupshup can then stream audio to PSTN or return an audio attachment to WhatsApp.